Here are answers to some frequently asked questions about the IELTS test.
IELTS frequently asked questions
I want to take the IELTS with the British Council. What is the procedure for registering?
You can book your IELTS test online, on the British Council Senegal website: https://www.britishcouncil.com.sn/en/exam/ielts/book-test
Why take IELTS with the British Council
Find out why millions of people take IELTS from the British Council to achieve their goals abroad or remotely.
What do I need to register for IELTS?
You will need a valid ID card to register for IELTS. If you are a Senegalese citizen, you can use your National ID or passport.
If you are not a citizen of Senegal, please use your passport to register for IELTS.
Remember to bring the same form of identification you used to register, to your IELTS test. Failure to do so will mean you will not be permitted to take the test.
How do I make payment after completing my registration?
Payment can be made online with a bank card when you register. You can also register offline and pay with cash at our official British Council IELTS test centre in Dakar, Senegal. Alternatively, please visit an ECOBANK to transfer directly to our bank account:
Bank Name: Ecobank Senegal
Address: KM 5, Avenue Cheikh Anta Diop, B.P. 9095 CD Dakar, Senegal
Account number: SN094 01001 100254051001 52
Account holder name: British Council Senegal
SWIFT code: ECOCSNDA
Please do not forget to send us the receipt of your payment at information@britishcouncil.sn
How do I prepare for the IELTS test?
Once you register and pay for IELTS with the British Council, you can access IELTS Ready Premium, our most comprehensive IELTS preparation course, for free. Worth $60, IELTS Ready Premium includes practice tests, video tutorials and interactive exercises to help you succeed. Complete your registration well in advance so you have more time to take advantage of the free preparation course.
You can also access IELTS Coach for one-on-one and group classes online. You can also access our IELTS Coach for one-on-one and group classes online, or sign up for a face-to-face IELTS preparation course at our English teaching centre. Contact the British Council customer service team at information@britishcouncil.sn to get started.
Find practice tests, video tutorials, recommended books and more to help you prepare for IELTS on our website: https://www.britishcouncil.com.sn/en/exam/ielts/prepare
What are the IELTS band indicators?
You will receive a band score for each section of the IELTS test. Click here to find out how band scores are calculated.
What to expect on the test day
Wondering what to expect on your IELTS test day? Watch the video to find out what happens when you take IELTS with the British Council.
When will I get my IELTS results?
When you take IELTS on Computer, your results will become available in 1-5 calendar days.
When you take IELTS on Paper, your results will become available 13 calendar days after you have taken the test.
How do I get my IELTS results?
Please visit our Test Taker Portal to preview your IELTS Test Report Form.
When will I get a physical copy of my results?
If you have taken IELTS on Computer, you can download the electronic version of your Test Report Form (TRF) from the Taker Portal 1-5 days after your test. IELTS on Computer Test Report Forms are only available online.
If you have taken IELTS on Paper, a physical copy will be issued after your results are published on the Test Taker Portal. The Test Report Form will be delivered to your test centre via courier and you will be informed by email to collect in person. To collect your certificate in person at the test centre, bring the International Passport or National ID Card you used to take the exam on the test date.
Can someone pick up my Test Report Form on my behalf?
Third-party collection is allowed. However, the third-party must bring the following documents along:
- The procuration letter must be filled in and signed ONLY by the candidate. The signature must match the candidate’s signature they provided on the test date. The candidate should ensure that the following information is correctly written on the procuration letter:
- candidate full name,
- candidate ID/Passport number submitted on test date,
- correct exam date,
- candidate exam number,
- the third-party full name and their ID number.
- The Candidate’s ORIGINAL ID or International Passport used during the test date, should be presented for the collection. Coloured copies may be accepted.
- The authorised third-party must bring an original verifiable ID Card or passport and a photocopy will be taken for our records.
- As your results are confidential, the third-party should not be a test taker of the same exam session and type.
Can I send a courier to collect my results?
Collection by courier delivery service (DHL or any other courier delivery service) can be arranged as long as the requirements above are followed.
Please note that the British Council does not manage the delivery process with the chosen courier service. It is the candidate’s responsibility to directly coordinate with the service provider and make the necessary arrangements for the collection and delivery of their test certificate.
Can I get my results over phone or via email?
IELTS results will not be disclosed over the phone or through email. Please visit our Test Taker Portal for a preview of your results.
Learn more: https://youtu.be/H1jskuIdnp0
How do I send my results to an institution?
We will send your Test Report Form (TRF) directly to the institutions you are applying to, whether you have taken a computer-delivered or a paper-based test. Be sure to request that we send your Test Report Form on your behalf, by sending an email to the customer service team: information@britishcouncil.sn
If you would like us to do this, kindly follow the link below to submit your request.
What does my IELTS score mean?
You will be awarded an IELTS band score from 0-9 for each test section, which reflects your proficiency in English. Find out more about IELTS band scores here: https://takeielts.britishcouncil.org/teach-ielts/test-information/ielts-...
How long are my IELTS results valid for?
Whether you have taken IELTS on Computer or IELTS on Paper, organisations will usually not accept your results if they are more than two years old.
Can my test be re-marked?
If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked and will need to request this at the test centre where you took the test.
When and how can I get my IELTS test re-marked?
You must apply for a re-marking no later than six weeks after the test date, regardless of whether you have taken IELTS on Computer or IELTS on Paper. Request an Enquiry on Results by visiting the link below:
When will my re-mark request be completed?
Your Enquiry on Results result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for remark.
Can I re-take my IELTS test?
There are no restrictions on re-taking IELTS Academic, IELTS for UKVI or IELTS General Training. You can book a new test as soon as you feel you are ready to do so. However, if you have passed IELTS for UKVI Life Skills, you will not be able to retake the test until your results expire.
If you take IELTS on Computer, you can apply for One Skill Retake and only rewrite the sections that require improvement. Find out more about One Skill Retake here: https://takeielts.britishcouncil.org/take-ielts/one-skill-retake/faqs